Terms and Conditions

of trading company

REAL-SKP, a. s.

with address Třibřichy 47, 537 01 Chrudim

ID: 27488730

registered in the Commercial Register of the Regional Court in Hradec Kralove,

Section B, Entry 2490

for the sale of goods through an online store located on the Internet at http://www.skpmodel.eu/

www.skpmodel.eu online store sells a plastic models, paint, chemicals, tools, accessories and all other needs for plastic modelers, enthusiasts and fans.

All contractual relations are concluded in accordance with Czech law. If there are no contractual relations are governed by these terms and conditions, the relations for the consumer Civil Code no. 89/2012 Sb.a below the Consumer Protection Act no. 634/1992 Coll.

I. Ordering goods

1. Buyer orders goods on the website of the seller www.skpmodel.eu. Buyer's order is a draft purchase agreement and the agreement itself is concluded upon receipt of a binding agreement with the seller's proposal ie. An order confirmation by the seller.

2. Dispatch orders ie. The draft purchase agreement, the buyer confirms that he is familiar with these "Terms and Conditions", and that with them wholeheartedly and fully endorses. These "Terms and Conditions" are an integral part of the sales agreement.

Third sending the order ie. The draft purchase agreement, the buyer confirms that all the information in the order stated are true. The electronic order is to fill all, the prescribed information and requirements. Seller reserves the right to verify the phone data specified in the order. Seller shall not be liable for non-delivery of goods to the buyer, if reason for non-delivery of putting the wrong information by the buyer.

4. Accessibility of goods and duration of execution of the order is given for different types of items. In the event of any change to the seller the purchaser shall be informed by e-mail or telephone.


II. Confirmation of order

Acknowledgement of receipt of the order with all the data you receive to a specified e-mail address. During the processing of your order, you can watch on your login account based in the shop http://www.skpmodel.eu/


III. Prices of goods

1. For individual items may find their prices. Before sending your order will be calculated the total cost of goods, including related fees and customers will be asked for their approval. All prices include VAT. Prices are valid at the time of ordering and paying up to dispatch of goods. The tax document is part of the consignment. The price may be paid by the buyer only in ways that are offered for each commodity in terms of delivery.

2. We accept payment in Czech crawnds, EUR or USD. When paying by bynak transfer we expect payment within two weeks.

3. The buyer is obliged to remove the merchandise and pay the full price. The total price to be paid, the buyer is aware when sending orders ie. The purchase contract.

4. Costs arising from suppliers on the use of means of distance communication shall be borne by the supplier.


IV. Withdrawal from contract

1. Buyer who is a consumer has the right to cancel the contract within 14 days of receipt of benefits, if the contract was concluded by means of distance communication (Internet), without giving any reason and without any sanction.

2. If the buyer to exercise this right must first seller to withdraw from the contract by e-mail. They must also provide proof of purchase of goods and disclose your account number, which is to be sent to the price paid, and the goods forwarded to him under the contract, from which abdicates.
Returned goods must be complete, goods or any part of it may be damaged or used. In this case, the customer sends the consignment back as an ordinary parcel (not COD), at its own expense and after checking his money will be returned to his checking account within 14 days.

3. If the buyer decides to withdraw from the contract, but does not send back the goods or proof of his departure he will not be refunded.

4. In case of withdrawal by the buyer, the seller has the right to compensation for proven expenses associated with the closure and subsequent withdrawal from the contract, mainly prices for shipping and handling.

V. Liability for defects

1. The seller is obliged to deliver the goods ordered in accordance with the contract, these "terms of trade" and generally binding regulations.

2. The buyer is obliged to goods at the delivery time to detect possible defects. Reunion defects, the buyer must immediately report in writing to our trade. The written form is also considered a form of e-mail.
Visibly damaged item and the carrier do not accept a written statement on shipment damage. For damages caused by the carrier not liable. All goods are covered by warranty for 24 months, unless otherwise indicated. The warranty covers only manufacturing defects and flaws.
The warranty period runs from handing things to the buyer; If the matter was under contract sent, runs from this affair destination.

3. The buyer has the right to eliminate defects in the delivery of new things without defect or delivery of missing things, or a reasonable discount on the purchase price. The buyer shall notify the seller, the right to chose what, when notifying defects or without undue delay after notification of the defect. The option selected, the buyer may not be changed without the consent of the seller; this does not apply if the buyer asked fix defects that may prove unrecoverable. If the seller fails to remove the defects within a reasonable time or notify the buyer if the defects are not removed, the buyer may require the removal of defects instead of a reasonable discount on the purchase price.

4. The seller claims without unnecessary delay, but no later than within 30 days of its proper application execute. In case of rejection of liability for defects, the seller will issue a written justification, writing for the purposes of the complaint procedure means and the e-mail form.

VI. non-acceptance of the consignment

In the case of abandonment consignments sent COD at the time of deposit, or in the case of obstruction of delivery, or when repeated delivery to the carrier, there is a breach of the purchase agreement. Because the customer is part of the expedition always informed about the dispatch of the package and also receive a tracking number incl. Czech Post online site where they can track the delivery and the shipment, and repeatedly warned duty pickup, all argument or reasoning of abandonment (např.neobdržení oznámenky etc.). Gateway for fully dedicated. In case of failure to collect or not to accept the shipment, the customer will automatically be charged a cancellation fee in the amount of CZK 150.00. For this purpose, issued a pro forma invoice sent or payment information is required to pay the penalty in electronic form with a maturity of 14 days and a contractual penalty of 0.5% per day of delay, which included costs associated with the dealer order and shipment of goods. The customer has the option in this case within 7 days actively ask for resending shipment, which reimburses the goods in advance, no later than 14 calendar days. In this case, the cancellation fee will be charged. The original price of the consignment will be increased by the amount of postage.


VII. Protection of personal data

1. Personal data of customers are kept in accordance with the applicable laws of the Czech Republic, particularly with Act no. 101/2000 Coll., On Personal Data Protection, as amended. Personal data of customers are fully protected against abuse and are used only for processing orders required. In any case, we do not provide such information to third parties. Changing personal information is available in the account settings or by sending changes to our e-mail.

These trading conditions come into force January 1, 2014